Responsible Gaming at fbc88
Play Smart. Stay in Control.
fbc88 is committed to providing a safe, fair, and responsible gaming environment for every player in Bangladesh. Our responsible gaming framework gives you the tools, information, and support you need to keep gambling fun — and to seek help if it ever stops being that way. 18+ only.
18+ Age Verification
fbc88 strictly enforces the 18+ age requirement. All accounts are subject to KYC identity verification to confirm age before real-money play is permitted. No exceptions.
Deposit Limits
Set daily, weekly, or monthly deposit limits in BDT directly from your fbc88 account dashboard. Limits take effect immediately and help you manage your bankroll responsibly.
Session Time-Out
Use the session time-out feature to take a short break from fbc88 — from 24 hours up to 6 weeks. During a time-out, you cannot log in or place bets on the platform.
Self-Exclusion
Request a long-term self-exclusion (6 months to 5 years) if you feel gambling is becoming a problem. fbc88 will close your account and block all marketing communications immediately.
Loss Limits
Cap the amount you are willing to lose over a set period. Once the loss limit is reached, fbc88 will prevent further wagering activity until the limit period resets or is adjusted.
24/7 Dedicated Support
Our English-speaking support team is available around the clock via live chat and email. If gambling is affecting your life or the lives of people around you, we are here to help — no judgement.
Our Commitment
Our Commitment to Responsible Gaming
At fbc88, responsible gaming is not an afterthought — it is a core part of how we operate. We believe that gambling should always be an enjoyable leisure activity, never a source of financial hardship or personal distress. Our responsible gaming programme is designed to empower players across Bangladesh with the knowledge, tools, and support they need to make informed decisions about their gambling habits.
fbc88 invests in responsible gaming infrastructure, staff training, and player education as ongoing commitments. Every member of our customer support team is trained to identify signs of problem gambling and to respond with empathy, discretion, and practical guidance. We take our duty of care to our players seriously, and we make it as easy as possible for any player to access responsible gaming tools at any time — without having to explain themselves or face barriers.
Gambling involves risk. All players should understand that the house edge means gambling is not a reliable way to make money. Decisions to gamble should always be made with money you can afford to lose, within clearly defined personal limits, and never as an attempt to recover prior losses. fbc88 encourages all players — whether casual or regular — to review the guidance on this page and make use of the practical tools available in their account settings.
Core Principle: fbc88's responsible gaming tools are available to every registered player at any time, free of charge, and without requiring justification. You do not need to be experiencing a problem to use deposit limits, session reminders, or time-out features — they are healthy habits for every player.
Age Restriction
Age Restriction & Underage Gambling
fbc88 operates on a strict 18+ policy. Gambling is permitted only for adults aged 18 years and above. This is a non-negotiable requirement that applies to every registered player on the platform. We enforce this requirement through a mandatory KYC identity verification process that requires every player to submit a valid government-issued photo ID — such as a Bangladesh National ID card, passport, or driving licence — before real-money deposits and withdrawals are processed.
In addition to document-based verification, fbc88 conducts risk-based checks on accounts that may indicate underage access — including analysis of account registration data, payment method ownership, and behavioural patterns. Any account found to have been registered by or used by a person under the age of 18 will be immediately and permanently closed, all deposited funds will be returned to the originating payment source, and all associated gaming history will be voided.
- Do not share your fbc88 account login credentials with anyone, particularly minors in your household.
- Do not allow minors to access your device while your fbc88 account is logged in.
- Use device-level parental control software to restrict access to gambling websites on shared devices.
- If you believe a minor has accessed your fbc88 account, contact our support team immediately at [email protected].
- Attempting to register or play on fbc88 while under the age of 18 is a breach of our Terms & Conditions and may result in legal consequences.
18+ Strictly Enforced: Any attempt to circumvent the age verification process — including the use of false identity documents or another person's credentials — constitutes fraud and will be reported to the relevant authorities. fbc88 has zero tolerance for underage gambling.
Player Tools
Tools to Help You Stay in Control
fbc88 provides a comprehensive suite of responsible gaming tools that every registered player can access directly from their account dashboard. These tools are designed to give you meaningful control over your gambling activity — from spending limits to complete self-exclusion. All limits and restrictions take effect immediately upon activation unless specified otherwise.
Deposit Limits
Set a maximum BDT deposit amount per day, week, or month. Increases require a 7-day cooling-off period; decreases apply immediately.
Loss Limits
Define the maximum net loss you are comfortable with over a rolling daily, weekly, or monthly period. Gambling is blocked automatically once the limit is hit.
Session Limits
Set a maximum duration for individual gaming sessions. Once your session time expires, fbc88 will log you out automatically with a reminder to take a break.
Reality Check
Receive on-screen reminders at regular intervals (every 30, 60, or 90 minutes) showing how long you have been playing and your net win or loss for the session.
Time-Out (Cool-Off)
Take a temporary break of 24 hours, 72 hours, 1 week, or up to 6 weeks. Account access is suspended for the full duration — no exceptions.
Self-Exclusion
Request account closure for a minimum of 6 months up to a permanent ban. All marketing is blocked immediately. Account cannot be reopened before the period ends.
Marketing Opt-Out
Unsubscribe from all promotional emails, SMS, and bonus notifications at any time via your account settings, without needing to close your account.
Activity History
Review your full gaming history, deposit and withdrawal records, session durations, and net results at any time from your fbc88 account transaction log.
To activate any of these tools, log in to your fbc88 account and navigate to the Responsible Gaming section of your account dashboard. If you need assistance locating or activating any tool, our 24/7 English-speaking support team can guide you through the process via live chat in under 2 minutes.
Know the Signs
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. It can affect people from all walks of life across Bangladesh — regardless of income, background, or how long they have been gambling. The warning signs below are commonly associated with gambling that has moved beyond healthy entertainment into harmful territory. If you recognise several of these signs in your own behaviour, we strongly encourage you to use fbc88's self-exclusion tools and to seek professional support.
Gambling with money needed for essential expenses such as rent, food, bills, or family needs.
Chasing losses — continuing to gamble in an attempt to win back money that has already been lost.
Feeling restless, irritable, or anxious when not gambling, or when trying to reduce gambling activity.
Lying to family members, friends, or colleagues about the extent of your gambling or the amounts involved.
Needing to gamble with increasingly larger amounts to achieve the same level of excitement or satisfaction.
Borrowing money, selling possessions, or taking loans to fund gambling activity.
Gambling as a way of escaping problems, stress, depression, or difficult emotions.
Gambling consuming increasing amounts of time, to the detriment of work, study, relationships, or family.
Making repeated unsuccessful efforts to cut back, control, or stop gambling.
Experiencing feelings of guilt, shame, hopelessness, or despair related to gambling behaviour.
You Are Not Alone: Problem gambling is a recognised health condition, not a moral failing. Millions of people around the world experience gambling-related harm each year. Help is available, and recovery is possible. Reaching out to fbc88 support or an external counselling service is the first and most important step.
Self-Assessment
Self-Assessment Questions
The following questions can help you reflect honestly on your relationship with gambling. This is not a clinical diagnostic tool — it is a private, informal checklist to encourage self-awareness. Consider each question carefully and answer as honestly as you can. If you answer "yes" to several of these questions, we encourage you to contact fbc88 support or one of the external organisations listed on this page.
If you answered "yes" to three or more of these questions, your gambling habits may be moving into territory that warrants attention. Please consider activating a deposit limit or time-out via your fbc88 account, or contacting our support team for a confidential, non-judgemental conversation about your options.
Self-Exclusion
Self-Exclusion at fbc88
Self-exclusion is the most comprehensive responsible gaming tool available on fbc88. It is designed for players who feel that gambling has become or may become a serious problem, and who want to prevent themselves from accessing the platform for an extended period. fbc88 treats self-exclusion requests with the utmost seriousness and processes them immediately, without delay or discouragement.
- Minimum exclusion period: 6 months. Exclusions can also be set for 1 year, 2 years, 5 years, or permanently (indefinite). During the exclusion period, the account is fully suspended.
- Immediate effect: Self-exclusion takes effect immediately upon request confirmation. There is no waiting period and no cooling-off delay.
- Marketing blocked: All promotional emails, SMS messages, bonus notifications, and re-engagement communications are blocked from the moment self-exclusion is applied.
- Account balance: Any remaining balance in your fbc88 account at the time of self-exclusion will be returned to your registered payment method (bKash, Nagad, Rocket, Upay, Visa, or Mastercard) within 5 business days.
- No early reinstatement: Self-exclusion cannot be reversed before the chosen exclusion period has fully elapsed. This is intentional — it is a genuine commitment tool, not a temporary block.
- How to apply: Log in to your fbc88 account, go to Responsible Gaming settings, select Self-Exclusion, and choose your preferred duration. Alternatively, contact our support team at [email protected] and your exclusion will be applied immediately.
After Self-Exclusion Ends: When a self-exclusion period expires, your account will not be automatically reactivated. You must contact fbc88 support directly to request reactivation. Before reactivation, our team will require confirmation that you are comfortable resuming play and will discuss responsible gaming options available to you. A mandatory 24-hour reflection period applies before any reactivated account can place real-money bets.
External Help
External Support Organisations
fbc88 strongly encourages any player who is concerned about their gambling behaviour — or who is supporting a friend or family member — to reach out to a professional support organisation. The following organisations provide confidential advice, counselling, and practical support related to problem gambling and gambling addiction. All contact information is provided for informational purposes only; these are independent organisations not affiliated with fbc88.
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Gamblers Anonymous International A worldwide fellowship of individuals who share their experience, strength, and hope with each other to solve their common problem with gambling. Local meeting directories and online support groups are available via the official Gamblers Anonymous website.
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GamCare (International Helpline) GamCare provides free information, support, and counselling for anyone affected by a gambling problem. Their online chat and forum services are accessible internationally, including for players in Bangladesh.
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BeGambleAware An internationally recognised responsible gambling organisation providing practical tools and a confidential National Gambling Helpline. Their online self-help resources are available in English and accessible from Bangladesh.
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Kaan Pete Roi (Bangladesh) A Bangladesh-based emotional support and mental health helpline providing confidential telephone counselling services. While not gambling-specific, they offer support for stress, anxiety, and addiction-related concerns faced by individuals in Bangladesh.
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National Mental Health Institute (NIMH), Dhaka Bangladesh's primary national mental health authority, based in Dhaka. NIMH provides clinical assessment and treatment services for addiction-related conditions, including behavioural addictions such as problem gambling.
If you are in immediate distress or crisis, please contact a local emergency service or mental health helpline in your area. fbc88 is not a medical or counselling provider — we are an online gaming platform that takes our duty of care seriously and wants every player to access appropriate help when it is needed.
Get Help
Contact fbc88 Support
If you have concerns about your gambling behaviour — or that of someone you know — fbc88's English-speaking support team is available 24 hours a day, 7 days a week. You can reach us via live chat inside your fbc88 account dashboard for the fastest response, or by email at [email protected]. All responsible gaming enquiries are handled with complete confidentiality and without judgement.
Live Chat
Available 24/7 inside your fbc88 account dashboard. Average response time under 2 minutes.
Email Support
[email protected]
Response within 4 hours. Available in English.
Hours of Operation
24 hours a day, 7 days a week, 365 days a year. Bangladesh Standard Time (BST, UTC+6).
Confidential & Secure
All responsible gaming conversations are handled privately. Your data is protected by SSL encryption at all times.
Tip: You do not need to be in crisis to contact us about responsible gaming. Whether you simply want to set a deposit limit, ask a question about self-exclusion, or talk through your options confidentially, our support team is here to help — at any stage, for any reason. Reaching out early is always the right decision.
Play Responsibly with fbc88
Enjoy Gaming — On Your Own Terms
fbc88 offers world-class slots, live casino games, European Roulette, Blackjack, and cricket betting — all designed for a safe and enjoyable experience. Set your limits, play within your means, and explore everything fbc88 has to offer. 18+ only.